Sentry Limited Warranty

Sentry Group provides a limited warranty for all (excluding Cash and Key boxes) the products we manufacture. The terms of the warranty consist of 1 year from the date of purchase (a dated receipt is required as proof of purchase).

Your Sentry�Safe product was designed, built and thoroughly inspected at the factory to assure you of trouble-free service, given normal use and care. Sentry Group warrants the quality and workmanship of your product according to the terms and conditions as stated in the owners' manuals.

This warranty primarily covers structural and mechanical defects due to faulty materials or workmanship. Please consult your owner's manual and warranty sheet for additional details for the model you own.

Sentry Life Time after Fire Warranty

If a Sentry�Safe Fire-Safe� product is damaged by fire at any time while still owned by you (the original owner), Sentry Group will ship a replacement free of charge, if you send the following information to:
Sentry Group
882 Linden Avenue
Rochester, New York 14625-2784
USA

  • Your name and address
  • The model number and a photo of the burned unit
  • A description of the fire, along with a copy of the fire department, insurance or police report.